This website (www.maltashopperlimited.com) is owned and operated by Maltashopper Limited. Throughout the site, the terms “we”, “us”, and “our” refer to Maltashopper Limited. By visiting our site or purchasing goods from us, you engage in our service and agree to be bound by the following Terms of Service.
1. General Commercial Conditions & Scope
- Merchant Entity: Maltashopper Limited (Registration Number: C53942-MT2051 1424), registered at 162 Triq il-Kanun, Santa Venera SVR 9034, Malta.
- Territorial Limitations: Our commercial services, order processing, and deliveries are made exclusively to consumers located within European territories. Orders requested outside European destinations will not be processed.
- Legal Capacity: By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your jurisdiction of residence.
2. Pricing and Payment Terms
- Currency & Charges: All listed prices are displayed in Euros (€) and are inclusive of applicable taxes and administrative fees.
- Payment Processing: Payment must be completed in full at the time of order placement via our checkout portal. Payments are securely processed through designated third-party payment gateways (including Stripe) utilizing standard electronic data encryption (SSL/TLS).
3. Shipping, Logistics & Risk Transfer
- Carrier Partnerships: Orders are dispatched in collaboration with established courier networks, including DHL, FedEx, and UPS logistics channels.
- Delivery Timelines: Standard transit times within European destinations typically range between 5 and 12 working days following dispatch. Automated dispatch confirmation emails containing tracking references will be sent to the contact email provided at checkout.
- Delayed Shipments: Should an order exceed the standard shipping timeframe without confirmed delivery, an inquiry will be initiated with the respective logistics carrier. Based on the outcome of the carrier investigation, a replacement order or a full order refund will be processed accordingly.
- Transfer of Risk: In accordance with European consumer protection standards, the risk of loss or damage to goods remains with Maltashopper Limited and transfers to the consumer only upon physical receipt and possession of the items by the consumer or a designated third party.
4. Right of Withdrawal & Returns Policy
- 14-Day Right of Withdrawal: In accordance with European consumer rights directives, consumers located within European territories maintain a statutory right to withdraw from their purchase within 14 days of physical receipt of the goods without providing specific justification.
- Damaged or Defective Goods: In the event that an item is received in a damaged or defective condition, please contact our customer support team via email (benefit@maltashopperlimited.com) within 48 hours with photographic or documentation evidence. Upon verification by our customer support team, appropriate resolution—including a full refund, partial refund, or item replacement—will be arranged promptly.
5. Governing Law and Dispute Resolution
- Applicable Legislation: These Terms of Service and any commercial contracts executed through this website shall be governed by and construed in accordance with the statutory laws of Malta and applicable European Union legal frameworks.
- Jurisdiction: Disputes arising out of or in connection with orders placed through this website shall fall under the competent jurisdiction of the courts of Malta, without prejudice to any statutory rights guaranteed to European consumers under mandatory local laws.
6. Contact Information
Questions regarding these Terms of Service or formal commercial communications should be directed to our administrative team:
- Company Name: Maltashopper Limited
- Company Registration Number: C53942-MT2051 1424
- Registered Address: 162 Triq il-Kanun, Santa Venera SVR 9034, Malta
- Telephone Contact: +356 20334532
- Official Email: benefit@maltashopperlimited.com
- Official Website: www.maltashopperlimited.com